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Puffback Soot Removal

ServiceMaster Elite Puffback Soot Removal

You return late at night from an early winter vacation and immediately realize the walls in your home appear darker than they were when you left, but you don’t think anything of it. Then you climb into bed a realize your sheets are covered with a thin black layer of soot – what could be wrong? You are likely suffering from a furnace malfunction called a Puffback.

Puffbacks are caused by clogged or cracked nozzles, improper nozzle angle or misalignment, or even poor air exchange or ignition. In other words, your furnace has released a thick, black, oily soot throughout your entire home and every single surface and crevice is covered in soot. What do you do now?

By calling the Puffback Soot Removal experts at ServiceMaster Elite we will guide you through the process and bring your home back to life. Many homeowners are unaware that their homeowner’s insurance may cover the clean-up costs of the puffback, at ServiceMaster Elite we will work with your insurance carrier to provide a customized, step-by-step guide of cleaning and restoring your home.

Reviewing Soot Damage From Puffback

ServiceMaster Elite is your Puffback Soot Removal Expert

ServiceMaster Elite experts utilize state-of-the-art tools to detect, discover and remove odor and soot caused by a puffback. We will install HEPA rated Air Scrubbers to remove all particulates from the air, and if there’s an odor caused by the puffback we will install hydroxyl and carbon filters to remove the odor.

The next step is a painstakingly detailed cleaning of every surface, content and items in your home. Puffbacks provide a very fine level of soot which penetrates between even the smallest surfaces in your home. Our cleaners know this and utilize special cleaning agents and tools to identify and remove the soot from the surfaces. Home purchased cleaning products simply will not allow you to clean soot from your home and may make matters worse by smearing or imbedding soot particles deeper into your property.

ServiceMaster Elite has IICRC certified carpet cleaner and upholstery cleaners who will remove soot caused by the puffback from your carpet, couches, chairs and rugs. We even have the knowledge to determine beforehand if certain materials will not respond to cleaning and will work with your insurance carrier to remove and replace these materials.

If you have experienced a puffback and need soot removal services call the experts at ServiceMaster Elite today at 877-561-9651.

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ServiceMaster Elite - Maine
14 Willey Road
Saco, ME 04072
Ph: 207-747-2387


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12 Continental Blvd
Merrimack, NH 03054
Ph: 603-635-4827

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Williston, VT 05495
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58 Pulaski Street
Peabody, MA 01960
Ph: 781-790-4383

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1301 W. Copans Rd, Building H, Unit 8
Pompano Beach, Florida 33064
Ph: 954-945-7751


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