Identify a workplace coordinator who will be responsible for COVID-19 issues and their impact at the workplace.
Implement flexible sick leave and supportive policies and
Ensure that sick leave policies are flexible and
consistent with public health guidance and that employees are aware of and
understand these policies.
Maintain flexible policies that permit employees
to stay home to care for a sick family member or take care of children due to
school and childcare closures.
Additional flexibilities might include giving
advances on future sick leave and allowing employees to donate sick leave to
Employers that do not currently offer sick leave
to some or all of their employees may want to draft non-punitive “emergency
sick leave” policies.
Employers should not require a positive COVID-19
test result or a healthcare provider’s note for employees who are sick to
validate their illness, qualify for sick leave, or to return to work.
Healthcare provider offices and medical facilities may be extremely busy and
not able to provide such documentation in a timely manner.
Consider establishing policies and practices for social
Social distancing should be implemented if recommended by
state and local health authorities. Social distancing means avoiding large
gatherings and maintaining distance (approximately 6 feet or 2 meters) from
others when possible (e.g., breakrooms and cafeterias). Strategies that
business could use include:
Increasing physical space between employees at
Increasing physical space between employees and
customers (e.g., drive through, partitions).
Implementing flexible meeting and travel options
(e.g., postpone non-essential meetings or events).
Delivering services remotely (e.g. phone, video,
Delivering products through curbside pick-up or
Employers with more than one business location are encouraged to provide local managers with the authority to take appropriate actions outlined in their COVID-19 response plan based on local conditions
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ServiceMaster Clean and ServiceMaster Restore services provided by independently owned and operated franchises and may vary depending on location. Not all services and programs discussed herein are available at each office. Check with your local office regarding availability of services.